EnterpriseBench CoreCraft - arXiv:2602.16179 C
AI benchmark · Enterprise Workflows
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- Surge AI
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- Enterprise Workflows Long-Horizon
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@HelloSurgeAI ↗What is EnterpriseBench CoreCraft - arXiv:2602.16179?
EnterpriseBench CoreCraft measures whether AI agents can perform multi-step, domain-specific customer support work in a simulated enterprise environment with 23 tools, graded by expert-authored rubrics.
Enterprise work mostly
“CoreCraft is a fully operational enterprise simulation of a customer support organization, comprising over 2,500 entities across 14 entity types with 23 unique tools”
arxiv.org/abs/2602.16179 ↗
Who built EnterpriseBench CoreCraft - arXiv:2602.16179
Surge AI built it
“We introduce CoreCraft, the first environment in EnterpriseBench, Surge AI's suite of agentic RL environments.”
arxiv.org/abs/2602.16179 ↗
Paper: arxiv.org/abs/2602.16179 ↗
Tier C
Niche: a handful of models scored, or built by an RL vendor.
How much stands behind a tier: usage, who backs it, a confirmed line from its own site or paper, and a clear read on X. High with three of the four, medium with two, low otherwise.
- built by Surge AI
- in curated RL directories (2 pts)
How we got to tier C
- Adoption: built by Surge AI. Tier C.
- Not yet read on X.
- In curated RL directories: 2 points, a floor of C.
- Confirmed: a line from its own site or paper places it.
A clear view on X moves a tier one step up or down; most entries don't move. How tiers work.
Where EnterpriseBench CoreCraft - arXiv:2602.16179 sits
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Next: browse all benchmarks. Entry from the RL Research daily scrape of public sources, 2026-10-11 snapshot.