EnterpriseBench CoreCraft - arXiv:2602.16179 C

AI benchmark · Enterprise Workflows

Publisher
Surge AI
On X
@HelloSurgeAI ↗
Tier
C why
Snapshot

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Latest from Surge AI on X

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What is EnterpriseBench CoreCraft - arXiv:2602.16179?

EnterpriseBench CoreCraft measures whether AI agents can perform multi-step, domain-specific customer support work in a simulated enterprise environment with 23 tools, graded by expert-authored rubrics.

  • Enterprise work mostly

    “CoreCraft is a fully operational enterprise simulation of a customer support organization, comprising over 2,500 entities across 14 entity types with 23 unique tools”
    arxiv.org/abs/2602.16179 ↗

Who built EnterpriseBench CoreCraft - arXiv:2602.16179

Paper: arxiv.org/abs/2602.16179 ↗

Tier C

C

Niche: a handful of models scored, or built by an RL vendor.

How much stands behind a tier: usage, who backs it, a confirmed line from its own site or paper, and a clear read on X. High with three of the four, medium with two, low otherwise.

  • built by Surge AI
  • in curated RL directories (2 pts)
How we got to tier C
  1. Adoption: built by Surge AI. Tier C.
  2. Not yet read on X.
  3. In curated RL directories: 2 points, a floor of C.
  4. Confirmed: a line from its own site or paper places it.

A clear view on X moves a tier one step up or down; most entries don't move. How tiers work.

Where EnterpriseBench CoreCraft - arXiv:2602.16179 sits

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Next: browse all benchmarks. Entry from the RL Research daily scrape of public sources, 2026-10-11 snapshot.