The Hierarchy of Agentic Capabilities - arXiv:2601.09032 C
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@HelloSurgeAI ↗What is The Hierarchy of Agentic Capabilities - arXiv:2601.09032?
Evaluates frontier AI models on 150 customer-support workplace tasks in Surge's Corecraft e-commerce RL environment, deriving a hierarchy of agentic capabilities from their failures.
Enterprise work mostly
“We present an empirical study evaluating frontier AI models on 150 workplace tasks within a realistic e-commerce RL environment from Surge.”
arxiv.org/abs/2601.09032 ↗
Paper: arxiv.org/abs/2601.09032 ↗
Tier C
Niche: a handful of models scored, or built by an RL vendor.
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- in curated RL directories (2 pts)
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- Adoption: built by Surge AI. Tier C.
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- In curated RL directories: 2 points, a floor of C.
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